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Just Letting RentSecure

During October 2014, the ASA upheld a complaint against the advertiser’s advertisement stating that its RentSecure option guarantees that landlords  would receive their rent should a tenant default on rental payment.

The complainant submitted that the claim that a landlord would receive rental income was misleading as his tenant defaulted with the rent and he did not receive any monies.

All reasonable attempts were made to elicit a response on the merits from the advertiser, but none was received. 

In the absence of a response, the ASA ruled that the advertisement was misleading by virtue of the fact that it omitted a material limitation to the offer.
 
Members are therefore requested not to accept any advertising for JustLetting containing the claim "LANDLORDS, RECEIVE YOUR RENT ON TIME EVERYTIME”.
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